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Riverturn Support • View topic - Unable to Login Help

Unable to Login Help

Get (or provide!) help using VoiceCentral Black Swan.

Unable to Login Help

Postby [NS]Rayder » Tue Mar 09, 2010 10:09 am

Unable to Login fron my iphone 3G, say Internal error, Failed to parse session token. please try again. all time, check my pass is fine, any tell me fix.

Thx.

Nice Day.
[NS]Rayder
 
Posts: 2
Joined: Tue Mar 09, 2010 9:33 am

Re: Unable to Login Help

Postby Chris » Tue Mar 09, 2010 10:21 am

Try submitting the following form to see if it resolves the issue:

https://www.google.com/accounts/DisplayUnlockCaptcha

Let me know either way.
Chris
 
Posts: 386
Joined: Tue Nov 17, 2009 10:37 am

Re: Unable to Login Help

Postby John » Wed Mar 10, 2010 10:16 pm

I receive the same error message when I try to login: "Internal error. Failed to parse session token. Please try again." Please help me. I have unlocked Captcha. What can I do to fix this?
John
 
Posts: 6
Joined: Wed Mar 10, 2010 10:11 pm

Re: Unable to Login Help

Postby Chris » Thu Mar 11, 2010 1:52 pm

It has come to our attention that many people are trying to use VoiceCentral before their Google Voice account is activated. Please log in here:

https://www.google.com/voice

It means that your Google Voice account is not yet active if you are not able to log into that site OR you see the following message after logging in:

http://www.google.com/support/voice/bin ... wer=142423

If you do not have an active Google Voice account, you may sign up to be notified when Google activates you here:

https://services.google.com/fb/forms/googlevoiceinvite/
Chris
 
Posts: 386
Joined: Tue Nov 17, 2009 10:37 am

Re: Unable to Login Help

Postby John » Thu Mar 11, 2010 7:57 pm

Thanks Chris-
I realized I hadn't activated my google voice account. Once I did that everything was fine.
Thanks-
John
John
 
Posts: 6
Joined: Wed Mar 10, 2010 10:11 pm


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