by jhong » Wed Jan 20, 2010 9:14 pm
Favorites is actually a very important section, which is the reason apple makes it a button on their default dialer. I would venture to guess that a large percentage of the time people open their dialer, it is to call someone on their favorites list. I highly recommend you guys make it a 1-click process to get to the favorites list. or at worst, as i mentioned before, make it a double click of one of the current button icons so the user doesn't have to move their thumb (and therefore it feels almost as fast as a one-click button)
whatever you can do to get people to their objective faster with fewer clicks and/or fewer thumb movements, the better your product will feel.