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Re: Call credit is $0
Posted:
Sat Jun 19, 2010 8:58 am
by Chris
I sent a reply from the incident that has the log file. Did you receive that? If not, please check your SPAM/Junk folder.
Re: Call credit is $0
Posted:
Sat Jun 19, 2010 6:54 pm
by rick
I didn't get it, sorry. Not in spam either.
Re: Call credit is $0
Posted:
Tue Jun 22, 2010 10:40 pm
by EricJay
I just noticed that I'm having the same problem. On the GV website, my balance is correct, but in Black Swan, it's $0.00. I tried the steps you suggested above (Refresh in Billing History, then ##335*32# to clear local database).
Re: Call credit is $0
Posted:
Wed Jun 23, 2010 8:33 am
by Chris
I apologize for not updating this thread. Rick found my support e-mail in an account he does not check regularly (the one we had on file), and we were able to track down a bug. The fix was pushed to our test servers yesterday, so expect to see it in the 1.2.0 release early next week.